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Customer service

So you're looking for information and are in need of some service. Bingo! We'll try to answer most of the questions here. If your question isn't listed here below, just contact us by email, phone or contact us via chat.

All orders can be paid with Paypal, Creditcard, or Bank Transfer (existing customers). If you are not satisfied with the map or service you've received, we will refund you your map costs.

Standard digital maps
Digital files will be sent automatically after payment. Orders that are paid with creditcard may take a little more time before they can be downloaded. Upon request we will send it directly. Orders of digital maps that are paid afterwards by invoice are sent within 24 hours on working days with WeTransfer.

Custom made maps
Custom maps will be sent to you after approval of (several) sample maps and payment has been made via Paypal. Existing customers may request an invoice afterwards.

Did not find what you were looking for? No problem. You can always reach us through our contact form.